Contact us
Questions about your plan, billing or your data? Email us and a real person will reply, usually within 2 business days.
support@unhooked-app.comBilling and refunds
Include the email you sign in with and the date and amount of the charge. First payments can be refunded within 14 days.
Account and data
Ask us to delete your account, correct your information or answer a privacy question. Write from the email you sign in with so we can confirm it is you.
Feedback and problems
Tell us what went wrong (and on which device and browser), or what would make Unhooked more useful for you.
Faster on your own
- Cancel or change your plan: Profile → Manage subscription.
- Download your data: Profile → Export my data.
- Sign-in link not arriving? Check your spam folder, or sign in with Google.
Need help right now?
We are not a crisis service and cannot respond to emergencies. If you are in danger or thinking about harming yourself, call your local emergency number or one of these lines:
TN International Limited · Hong Kong